Workers' compensation

Automated intake and clearance to maximize bind

Foresight’s path to clearing every submission before it reaches underwriting teams with Pibit AI Underwriting OS.

Customer

Foresight Risk and Insurance Services is a technology-driven managing general agent writing mid-market workers’ compensation for safety-critical industries such as construction, agriculture and manufacturing. Based in San Francisco, Foresight wraps proprietary risk management technology and services into every policy, streamlining safety compliance and reducing claims frequency by 17% on average.

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Line of business
Mid-market workers’ compensation for safety-critical industries
Platform
Pibit AI Underwriting OS
Users
Underwriting and operations teams
Engagement
Intake and clearance, document extraction, external research
12 to 2 days
Time to quote
190%
More submissions handled per underwriter
30 - 37 min
Average clearance time

Approximately 4,600 submissions cleared and 4,000 processed annually, with 99.9% workflow accuracy with our human-in-the-loop, under SLA.

The challenge

Qualifying every submission by hand meant some accounts were never worked

Every incoming submission had to be qualified before underwriters could spend time on it, which meant checking if the account fit appetite, if applications were signed, if loss runs covered the right years and valuation dates, whether it was a duplicate from another broker, and if exposures showed up in the file, among other things. This work sat with Foresight's operations team. Submissions arrived by email in whatever shape the broker sent them, so someone had to open each file, check it against guidelines, figure out what was missing, and chase brokers by hand. Chasing missing documents and unanswered questions took repeated manual effort across a broker base that had varying response times. On top of that, information gathered during qualification had to be re-entered manually before underwriters could use it.

With limited hours in the operations team, submissions had to be prioritized, which meant some accounts were worked and others were skipped entirely.

Download the full case study for the complete results table, integration path, and rollout sequence.

Download the full case study
The solution

Every submission qualified against Foresight’s own guidelines before an underwriter sees it

Pibit runs the work in front of the underwriter across three connected stages: intake and clearance, document extraction, and external research. Output is delivered into Foresight’s database, where underwriters use it in the underwriting workbench.

  • Submission receipt & classification: Submissions arrive via email or Salesforce, and incoming documents are automatically classified.
  • Triage & appetite check: Completeness, duplicates, and appetite rules are evaluated to assign submission status before underwriter review.
  • Extraction & research: Loss runs, ACORDs, and supplementals are extracted and normalized alongside public source research.
  • Automated follow-up: Missing items and unanswered questions are automatically chased with brokers as the effective date approaches.
  • Delivery: Structured, qualified submissions are written directly into Foresight’s database for use in the underwriting workbench.
Peter Grant

Our pipeline is getting so efficient that we will soon be able to provide either a pricing indication or quote on all deals within a few days and in the best cases, a few hours.

Peter Grant
Founder and Head of Product
Foresight

The qualification layer that used to sit between a submission arriving and an underwriter seeing it now runs in under forty minutes. Clearance averages 30 to 37 minutes, and full document processing comes back in about an hour and a half, down from roughly three hours. Time to quote has come down from 12 days to 2, and each underwriter now handles 190% more submissions.

Because qualification no longer competes with underwriting for the same hours, Foresight stopped having to choose which submissions were worth working. For an MGA that writes distressed risk, the ability to reach every account other carriers decline is a direct expansion of the book it can write.

- Workflow accuracy: 99.9% under SLA, with our human-in-the-loop
- Annual volume: Approximately 4,600 cleared, 4,000 processed


We are investing in automation to set a new standard for speed and simplicity in commercial insurance. Our agency partners are already experiencing the impact—and we see this as the foundation for how business will be done.
‍
▎ David Fontain, CEO, Foresight

Next step

Download the full case study

Download the complete Foresight case study for the results, implementation approach, and details on how Pibit fits into the underwriting workflow.

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